Boost for Carelever with team expanding and AI driven products

A growing team, enhanced artificial intelligence capability and new customer centric features are all building momentum for our technology partner and sister company, Carelever.

The journey to create Carelever began back in 2012 with a unique collaboration between occupational health experts from KINNECT and a team of in-house software developers.

Fast forward to today, Carelever has proven its ability to completely transform occupational health. KINNECT now uses Carelever to help over 500 companies per week to optimise their pre-employment and health surveillance processes, injury management cases and vaccination compliance.

KINNECT’s health experts continue work closely with the Carelever development team, providing valuable input on areas for development and passing on feedback from our clients to ensure the platform is fit for the ever-changing future.

On 1 July 2024, Carelever began a new phase in its evolution to become a leading business in the occupational health technology sector. Headed by our CEO (and KINNECT Chairman), Kevin Conlon, Carelever has a growing team who are dedicated to bringing the benefits of technology to more Australian businesses.

Carelever now has a growing team who are striving to execute on the vision of transforming workplaces with innovative technology that enhances health, productivity and organisational success.

Carelever’s new leadership line-up

Leading the next phase in Carelever’s evolution is Kevin Conlon who has taken on the role of CEO for Carelever, while retaining oversight of KINNECT as Chairman. Having founded both KINNECT and Carelever, Kevin is well-placed to guide the development of the platform with nearly three decades in the occupational health space and a never-ending passion for finding innovative ways to help people.

Kevin will work closely with Zac Lowth who has recently joined as Carelever’s Head of Growth and Customer Success. A qualified physiotherapist, Zac is also the National Chair of the Australian Physiotherapy Association’s Occupational Health Special Interest Group and has completed studies in occupational health and safety, ergonomics and musculoskeletal physiotherapy. He began to take a closer interest in technology around 2018.

“I’m thrilled to be working with Kevin. Technology like Carelever excites me because it allows us to have impact on occupational health outcomes at scale. When I started in occupational health physiotherapy, I’d work with clients one-to-one, and I could improve things for that worker. I realised quickly to improve things for more workers, or an entire organisation, quality technology was required to provide objectivity, insights and efficiency at scale. These types of benefits are clear in Carelever, which is why I’m so excited about the product and direction of the company.

“With a product that provides so much value, we’re not talking about helping 100 or 500 workers, it’s more like hundreds of thousands of workers,” Zac enthused.

Zac and Kevin will inform a well-established offshore development team together with KINNECT and Carelever’s joint Chief Information Officer Zahra Dharani, and Product Development Manager Jess Taylor.

“The product is only as good as the team working on it, and we’re fortunate to have a fantastic group of people on board,” Zac said.

New AI-powered products on the horizon

Machine learning and artificial intelligence are already being used to great effect in healthcare, and Carelever is no exception.

In September, Carelever announced the launch of a new AI informed product PredictFit, which leverages a health questionnaire, and sophisticated algorithms trained on extensive occupational medical data to predict a candidate’s fitness for work, all before a full pre-employment medical takes place.

“We’re in a really unique position because Carelever has such a breadth of occupational health and pre-employment medical data to draw from. From this we’ve been able to create PredictFit, which has an impressive 92% accuracy rate.

“While it seems counter-intuitive to release a product that can predict the outcome of a pre-employment medical – a service that KINNECT offers – PredictFit has the potential to help so many organisations better manage their hiring speeds, costs and quality.

“Ultimately, it’s important to innovate, change and create customer centric solutions that disrupt the status quo,” Zac explained.

PredictFit is the first of many planned AI informed products that Carelever will bring to the occupational health market.

Customer centric features remain a priority

From the outset, the Carelever team have based improvements to the efficiency and functionality of the platform on the needs and feedback of clients, and this commitment to client-centricity will continue.

“We make it a priority to seek feedback from KINNECT users and external clients when planning features for the platform, but we always ensure that anything we do benefits as many users as possible. This is particularly important as we extend our focus on making the platform client-centric for organisations who wish to purchase it as a stand-alone product,” Zahra explained.

One such development is the Medical Risk Matrix feature. It enables employers to proactively establish their organisation’s preferred health risk standards for each role to ensure that pre-employment assessments accurately identify any potential health risks that candidates may bring to the workplace. This involves specifying medical or functional conditions and restrictions that can or cannot be accommodated in their workplace, and any relevant commentary or recommendations for readers of the final report (e.g. hiring managers, recruitment team, health and safety).

Another exciting feature is the launch of Insights which will use an organisation’s Carelever data to provide high-level analytics about pre-employment and health surveillance medical results for example common health problems being presented, areas of health that are improving, health trends among their worker population. This population-level data can then help organisations be proactive about protecting the health and safety of their workers and can inform an organisation’s recruitment, health and wellbeing, and injury management strategies.

“We’re developing Carelever in a way that will help organisations take a more strategic approach to occupational health, rather than only focusing on managing injuries. It’s about working smarter by leveraging the technology and data that we have, to provide even more value to our customers and their workers,” said Zac.

Book a demonstration to see how Carelever’s four modules – Screen, Monitor, Manage and Comply – can benefit your organisation.